DORÇE provides at least one year warranty against production workmanship and material defects on condition that the structures and facilities are used properly. In case of usage errors caused by the employer, services and materials are provided for a fee. In the following years of the projects opened to operation, changes and renewals can be made in line with the employer’s request and professional support is provided throughout the life of the buildings
After the project is completed, written evaluations are taken within the framework of the customer satisfaction program and communication is maintained with the employer in line with the site visits.
The proposal and project order numbers of all buildings are archived according to ISO standards. The drawings and documentation can be provided digitally, depending on any problem, non-compliance, request or special request of the employer.